Last updated: May 22, 2026
Welcome to lively-education. These Terms of Use govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.
By accessing, browsing, or using the lively-education website located at lively-education.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.
lively-education provides professional animal care consultation services, including but not limited to:
Our services are consultative and educational in nature. We do not provide veterinary medical services, emergency care, or treatment.
You must be at least 18 years of age to use our services. By using our website and services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms of Use.
To access certain features of our services, you may be required to provide personal information. You agree to:
You are responsible for all activities that occur under your account.
Our consultation services provide recommendations, guidance, and educational information based on the information you provide. Our services are not a substitute for veterinary medical care, diagnosis, or treatment.
We are not veterinarians unless specifically stated. Our recommendations are based on behavioral science, nutritional research, and animal welfare principles. Always consult with a licensed veterinarian for medical concerns.
Our services do not address emergency situations. If your animal is experiencing a medical emergency, contact your veterinarian or emergency animal hospital immediately.
You are solely responsible for implementing any recommendations we provide. We recommend consulting with your veterinarian before making significant changes to your animal's diet, environment, or care routine.
Fees for our services are clearly stated on our website and are subject to change. All prices are in Australian Dollars (AUD) unless otherwise specified.
Payment must be received before services are rendered. We accept payment through our authorized payment processors. You agree to pay all applicable fees and charges.
Due to the personalized nature of our consultation services, refunds are evaluated on a case-by-case basis. If you are dissatisfied with our services, please contact us to discuss your concerns.
All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of lively-education or its content suppliers and is protected by Australian and international copyright laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. This license does not include:
Consultation reports and recommendations provided to you are for your personal use only. You may not redistribute, sell, or commercially exploit these materials without our express written consent.
You agree not to:
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
While we strive to provide high-quality recommendations based on current research and best practices, we cannot guarantee specific results. Individual outcomes vary based on numerous factors beyond our control.
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIVELY-EDUCATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.
You agree to indemnify, defend, and hold harmless lively-education, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
We reserve the right to modify these Terms of Use at any time. We will notify users of material changes by updating the "Last updated" date and, where appropriate, providing additional notice through our website or via email.
Your continued use of our services after changes constitutes acceptance of the modified terms. If you do not agree to the modified terms, you must discontinue use of our services.
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including violation of these Terms of Use.
Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms of Use shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
Before pursuing formal legal action, we encourage you to contact us to seek informal resolution of any disputes. We are committed to working in good faith to resolve concerns.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
These Terms of Use, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and lively-education regarding your use of our services.
If you have questions about these Terms of Use, please contact us:
lively-education
Email: [email protected]
Address: Level 3, Suite 47, 289 Wellington Street, Brisbane QLD 4000, Australia